Privacy Policy:
As the owner of the platform and website, the company reserves the right to modify or change the terms and conditions for its interests, the interests of users, and in compliance with relevant regulations and laws at any time it deems appropriate. Therefore, users are required to visit the website on a regular basis to review any changes or modifications to these terms and conditions. Users are bound by any modifications or changes, and the continued use of the website and platform constitutes explicit consent from users to the modifications or changes to these terms and conditions. Under no circumstances can any user use the platform, website, or access the services provided through them if they do not agree to these terms and conditions or any changes or modifications to them. You are not allowed to share your account credentials with anyone else."
"You must immediately notify the company of any suspected fraudulent or irregular activity as a result of your use of the company's services. Failure to do so may result in the suspension or termination of your account, in addition to any other legal action that the company may take at its sole discretion. When fraudulent or suspicious activity occurs, you must notify us immediately before taking any other action.
You can contact the company via email; admin@syncjo.com or Tel: +962 79 600 8 900.
According to its full discretion, the company may conduct any inquiries it deems necessary, whether directly or through third parties, and may request that you provide more information about the employer. This may include supporting documents as necessary.
Once the registration process is complete, you acknowledge and agree that you have read and understood these terms and conditions and agree to comply with them. In case your application is not accepted regarding obtaining a financing offer from a financial institution, you will be notified after the company receives a response from the financial institution.
You understand that the platform is merely an intermediary between you and the financial institutions, and the company does not assume any responsibility for financing offers and the granting of financing, as the company acts as an intermediary between the client and the financial institution. Therefore, the company will not be responsible for the availability, eligibility, or any other feature that is electronically offered on the platform, application, or website.
The company must never publicly disclose any personal and sensitive user data related to financial or payment activities or any government identification numbers if the user didn’t agree to the consent provided on the application.
We don't allow unauthorized publishing or disclosure of people's non-public contacts.
The company has the right to impose fees for the services provided to financing applicants through the platform in accordance with the agreement between the first party and financing applicants, and this is done by displaying the fees clearly within the financing request procedures, and they are paid or collected through the approved payment channels and are accepted within the Hashemite Kingdom of Jordan or anywhere else in the world to the company's main account. The company has service fees for individuals starting from 5 Jordanian Dinars and up to 20 Jordanian Dinars, and for companies starting from 100 Jordanian Dinars and up to 200 Jordanian Dinars. These commissions are for the purpose of covering the expenses of credit, legal, and financial inquiries borne by the company to other parties, in addition to covering part of the operating expenses necessary to continue the company's operations. The amount of the fees includes any value-added tax and other fees that may be imposed by official authorities within the Hashemite Kingdom of Jordan regarding the client's request on the platform.
Eligibility and Authorization: By using the company's services, you acknowledge that you have the legal capacity to enter into these terms and conditions and that you are over 18 years old.
You acknowledge that by clicking on the 'Accept Terms and Conditions' button wherever it appears on the electronic platform/application/website, you have accepted these terms and conditions electronically. You also authorize the company, on your behalf, to request my credit, financial, and personal information for the purposes of obtaining credit or modifying it, increasing it, updating credit information or monitoring it when it is not repaid. You acknowledge that you, as a user of the platform/application, financing applicant, and mentioned account holder, have given explicit consent to the company to obtain the necessary information or to disclose the requested information to you and the financial institutions licensed for the purposes of obtaining credit or increasing it or modifying it or reviewing the credit in case of non-payment. Additionally, you agree that the company may disclose your information and data to any other entity approved by the Central Bank of Jordan."
"I also agree, on behalf of the company or registered institution that has provided its information in the financing application, to allow inquiries into business data, financial statements, and other related data from authorized sources and to disclose and exchange them with all current and potential members of credit reporting agencies. I acknowledge and agree to provide the company with any information it requests in order to obtain any of the services and products issued by the company and/or to participate in any of its programs and benefit from related services, including establishing credit records. I also authorize you to keep all the necessary data related to me or the company I legally represent as an authorized signatory, financial manager, accountant, or authorized employee and to access my financial, credit, and legal information from all certified and licensed information providers, including various ministries and government agencies. I also agree to provide a statement of my information and data and share it with all relevant entities, as per agreements signed to regulate the data exchange process.
Digital Signature Policy: I acknowledge my acceptance and agreement to provide the company, as well as the financial institutions associated with the company, with any information requested, in preparation for obtaining any of the services and products issued by them, and/or entering any of its programs and benefiting from related services, including the government-authorized e-signature service. I authorize the mentioned entities collectively or individually to collect and store all the necessary data related to me or the company I legally represent (if the client is a company) and access my information. I agree to allow these entities to exchange my information and data with all relevant parties, as per agreements made with them to regulate the data exchange process. The service will also provide a timestamp token, which will confirm the presence of documents or information and signatures within a certain timeframe, and this service ensures that the data and/or the data file is associated with the specified time by recording the digital signature timestamp.
Declarations, Commitments, and Other Clauses: the company is committed to protecting the personal identification information of users of its digital intermediary products and services. To be able to provide services, the company must collect some personal data and retain some data in accordance with the regulations and legislations of the Central Bank of Jordan and other regulatory authorities. By accepting these terms and conditions, you, as a new customer/current user/financial entity/any other party, agree to grant the company the right to access your personal information. We do this legally and process it in line with the defined purposes of the company’s activities. We will use the personal data we collect to provide and improve the services and share it with financial partners for the purpose of offering customer requests. We will not use your information or share it with anyone except as outlined in these terms and conditions. When using the services, you agree to receive notifications from us about our products and services."
The provided text appears to outline several key points related to the information collected, shared, and protected by the company:
1. **Data Sharing**: the company will not share any personal or sensitive data with external entities unless it is previously agreed upon through officially authorized parties. This sharing is aimed at enabling the company to provide services to individuals, companies, and registered entities in compliance with Jordanian law. Data will be shared with banks and financial institutions approved and licensed by the Central Bank of Jordan.
2. **Data Accuracy**: the company will make reasonable efforts to ensure that all data provided through its website, mobile application, or any other platform is accurate at the time of entry. However, there may be automated errors for which the company will not be held responsible.
3. **User Identity Verification**: the company will verify the identity and validity of documents provided by users electronically through trusted and independent sources before sharing them with financial institutions. Financial institutions will perform electronic verification of data accuracy and request any additional information.
4. **Data Protection and Security**: the company is committed to implementing procedures and controls to maintain the confidentiality of all data obtained through its platform. Users are responsible for ensuring the security of their devices and information. The company will not be responsible in cases where users do not adhere to security measures.
5. **Data Retention**: Documents, records, and files of users will be stored in an organized, transparent, and secure manner and updated periodically for a duration of up to ten years from the date of the user's transaction. This complies with the policies and instructions of the Central Bank of Jordan and the applicable Personal Data Protection Act.
6. **Conflict of Interest**: the company will take reasonable measures to minimize conflicts of interest to ensure fair dealings with all consumers. A dual-verification standard is mentioned, which includes text messages as one of the methods of dual verification.
7. **Customer Service**: the company provides digital channels for customer service, allowing consumers to communicate directly through the digital platform.
It's agreed that the text outlines the company's data handling practices, including what data is collected and how it is used, as well as the measures taken to ensure data accuracy, security, and compliance with regulations. It also emphasizes the importance of user responsibility in maintaining the security of their devices and information.
Important notes:
1. Funding: The company does not handle any financial transactions on behalf of financial institutions. It provides a list of linked financial institutions that users can access at any time. The company does not favor any financial institution over another.
2. Primary Purpose: The primary purpose of the company's service is to provide digital financial brokerage services, collect and process data to offer financial advice to users.
3. Communication: The company may contact customers/users/consumers through email and text messages regarding financial matters.
4. Complaints: If a user wishes to make a complaint about how the company handles their personal information, they can contact the company's complaints processor for investigation and resolution.
5. Acceptance of Terms: The text concludes by stating that these terms and conditions represent the agreement between the user and the company. The user consents to allow the company to access and request credit, financial, and personal information, process and store that data, and access information related to the user's accounts and personal finances from banks, government entities, and licensed companies in accordance with Jordanian law and the Personal Data Pro
Terms &conditions
These are the terms and conditions specific to the " Platform," owned by Digital Approval for data analysis and processing .L.L.C , a private Jordanian limited liability company, registered in Amman, Jordan, under the registration # 70372 dated on 7/2/2024, company national ID # 200197584, Email: admin@syncjo.com .Tel: +962796008900.
The company operates in the field of ancillary activities to financial services and digital intermediation, aiming to facilitate individuals, companies, entities, and institutions in obtaining financing offers through the company's platform/application or the company's website on the World Wide Web in a fast, secure, and user-friendly manner, referred to as "Finance Applicants" or "Users." This is achieved by connecting with as many approved and licensed financial institutions by the Central Bank of Jordan throughout the Kingdom, known as "Financing Entities," in the shortest possible timeframe to obtain the best financing offers to meet financing requests through the company's platform, website, or mobile application.
These terms and conditions govern the use of the platform and the website by users and apply to all visitors and users who wish to access the services provided through the platform or application, which offers digital intermediation services and any other related or derivative scope of the website.
The company is committed to respecting the user's privacy and protecting any personal information acquired and/or used as part of the data collection and processing process and the personal information provided by users when using the platform and the website. This may include but is not limited to information such as your full name, address, phone number, age, email address, contact details, and banking information.
The company will retain the data provided by the user through the platform and/or the website for as long as it is submitted. Users can modify some of the data that can be altered through their user account settings. Users also agree to the company's access to this data, its processing, and retention by the terms and conditions.
At times, the company may need to directly communicate with users via email and contact numbers to discuss specific details required for processing certain services or products offered through the platform and/or the website or the mobile application.
The company reserves the right to collect user data such as name, address, phone number, email address, and other personal information that may assist in completing the request and obtaining the maximum number of financing offers from financing entities associated with the company. This may include, but is not limited to, additional income information, financial commitments, the number of dependents, guarantor information, and other information. In addition, it may involve data and user profile information such as Internet Protocol (IP) address, domain, browser, referral information, user agent, and may be used as part of the data collection process, including the use of cookies and other data provided by users.
The terms and conditions and their appendices are subject to the regulations and laws in force in the Hashemite Kingdom of Jordan, such as anti-money laundering regulations, anti-terrorism and its financing regulations, and their executive regulations. They also comply with the instructions and requirements issued by the Central Bank of Jordan. These include but are not limited to, rules and laws related to fraud prevention for individuals, companies, and financial institutions, as well as licensing requirements for activities supporting financial services and digital intermediation.
The requirements set by the Central Bank for security, financial crimes, and financial fraud are also applicable.
The services of the Company encompass a platform, application, and web portal designed to connect customers with financial institutions based on their credit obligations and financial suitability, and to provide available financing options to customers.
The user's use of the platform and/or the website implies explicit consent to the collection, transfer, processing, usage, and storage of any personal information following these terms and conditions. If users do not agree with any of the terms and conditions stated herein or require additional information, please contact the company directly via email and/or phone for assistance; Admin@syncjo.com or +96279 600 8 900.
The user's access to or use of the platform and/or the website grants the company a worldwide, royalty-free license to use the data for the purposes stated in these terms and conditions. These terms and conditions constitute a binding agreement, whether the user is an individual or a company, or acting on behalf of others concerning all aspects of the company's services, and your use of the mobile application or access to our website on the World Wide Web. By accessing and using the mobile application or web portal, you acknowledge that you have read, understood, and agreed to abide by these terms and conditions, as modified from time to time. If you do not agree with these terms and conditions, you must immediately cease using or accessing the mobile application and/or the web portal.
The company and its employees follow a comprehensive and strict information security policy. Access to personal information is restricted to authorized personnel only, in accordance with the applicable regulations in the Hashemite Kingdom of Jordan. However, all information is solely used by the company for the purpose of providing services through the platform and/or the website, enhancing user experience, and assisting internal work teams in understanding individual needs and business trends to improve products and services.
The data is used to enable and facilitate access to financing offers from financial entities associated with the company in a fast, secure, and user-friendly manner for finance applicants. By connecting or communicating with the maximum number of financial institutions, the company ensures the submission of financing requests and loan offers in the shortest possible timeframe.
The company has the right to use the data collected during interactions on the platform and/or the website for various purposes, including but not limited to:
- Providing services and any updates or modifications that may occur.
- Communicating with users.
- Offering technical support services through the platform, website, or mobile phone.
- Resolving technical issues.
- Applying the terms and conditions and any obligations related to the provision of services through the platform and/or the website.
- Exchanging data with licensed financial entities to enable finance applicants to receive financing offers when they submit financing requests.
"The company spares no effort and employs all possible means to ensure the quality of the data published through the platform and/or the website. It does so by obtaining most of the data from its primary source, and it acknowledges the ownership of entities for all intellectual property rights related to these data.
The company asserts its rights to ownership, copyright, and publication of the entire content of the website. These rights are reserved through legal means, and necessary legal actions will be taken against those who violate these rights.
The company does not sell users' personal data. However, data may be exchanged with financial institutions and other service providers the company collaborates with from time to time. In this regard, users agree to grant the company authorization for data exchange without the need for additional approvals. It is worth noting that by simply using the platform, users consent to full compliance with the terms and conditions between the users and the company, which constitute a data storage contract.
The company stores all personal data on a secure server located within the Hashemite Kingdom of Jordan to protect personal data from unauthorized or unlawful access. The company strives to implement procedures designed to destroy, use, modify, and disclose data securely and confidentially in accordance with terms and conditions, ensuring the application of necessary technical and organizational measures to prevent unlawful use.
Despite the company's efforts to secure data and control unauthorized access or disclosure, users acknowledge that the company, when transferring data through its websites, applications, or other electronic means, may not be held responsible for data breaches or unauthorized access. The platform or website may contain links connecting users to other websites, and, therefore, the company is not liable for other websites' electronic practices, privacy policies, or content, or how they process user information.
Users agree and acknowledge that the company and its subsidiaries or owners do not provide any warranties regarding the control, collection, correction, access, processing, use, storage, protection, or transfer of personal data, or the existence or effectiveness of any security measures taken. Users also agree that the company and its subsidiaries or owners will not be responsible for any claims, losses, or damages arising from unauthorized or authorized access, disclosure, use, or modification by any party. This includes introducing viruses, software, or other harmful elements that may affect the personal data stored on the platform or website.
Users further agree that the company disclaims all responsibility for any harm resulting from their inability to obtain a loan or any damage caused by their use of the platform or website. The company takes all necessary and required measures, in accordance with relevant regulations and instructions, to safeguard customer data and transactions and prevent disclosure to unauthorized parties, retaining all records and documents related to transactions as required by instructions from the Central Bank of Jordan. Users are responsible for taking the necessary measures to protect their own devices and software.
The company will not be responsible under any circumstances for any claims or disputes attributed to financial institutions, nor will it be responsible for any failure or damages resulting from the products or services provided by these financial institutions, including their reliability, sufficiency, authenticity, availability, or legality.
The company disclaims its responsibility regarding the ability of financial institutions and the suitability of services provided by various financial institutions."
The company may disclose and divulge data according to the terms and conditions as follows:
1. If disclosure and disclosure are required by any law or mandatory regulatory body in the Hashemite Kingdom of Jordan.
2. On a need-to-know basis by company management, employees, or by the company if disclosure and disclosure are required for consultants, accountants, and affiliated parties who contribute to providing any services through the platform and/or the website.
3. If disclosure and disclosure are required for sales, purchases, acquisitions, or mergers.
4. If disclosure and disclosure are required to financial institutions and other service providers from time to time.
The company and its subsidiaries, owners, partners, employees, officials, directors, or any member of the board of directors or insurance companies it deals with will not be responsible towards users for any costs or damages, including any special, unintended, punitive, indirect, or consequential damages or any liability arising or resulting from the collection of personal information, its use, transfer, processing, or storage due to user access to the platform and/or the website.
The company's role is limited to facilitating communication between financial institutions and finance applicants securely and simply, without any responsibility related to loan or financing provision. The company reserves the right to request and obtain information related to finance applicants from relevant authorities, in addition to international lists for combating terrorism, money laundering, and others. The company will not be responsible for the accuracy of any data provided by any of these parties.
The company has the right to suspend any of the services provided to finance applicants and prevent access or use of the platform, the website, and any electronic channels affiliated with the company in case finance applicants violate any relevant laws and regulations, including the platform's terms and conditions and privacy policy. This applies in case of providing false or misleading data to obtain financing, or using someone else's account without permission or notification, or agency approved by the company and endorsed by relevant authorities.
In case any finance applicant chooses any of the offers presented by financial institutions through the platform, financial institutions are obligated to fulfill the approval terms provided under the credit or deposit offer made through the platform, and within the specified timeframe. The finance applicant must complete the account opening procedures or sign the necessary contracts from financial providers. It is the finance applicant's responsibility to follow up and complete the financing procedures and provide any required documentary evidence to financial institutions for the purpose of finalizing the financing procedure."
"The finance applicant is advised to carefully consider and evaluate the financing offer before selecting it. They are entitled to choose only one offer from the offers presented by financial institutions and obtain the loan/financing each time they use the platform, application, or website. In case the application is rejected or not completed for any reason, they must submit another financing request and pay the fees again. Users/finance applicants are expected to cooperate with financial institutions to fulfill the requirements and follow the process through the platform/application.
The company is not responsible for monitoring and responding to the requirements imposed by financial institutions on finance applicants, including any delays in this regard, and this is the full responsibility of the financial institution towards finance applicants.
The company conducts comprehensive risk assessment procedures from a security and technical perspective, including infrastructure, networks, applications, and systems. The company works on establishing the necessary precautionary controls and systems to minimize these risks, such as data confidentiality. The company does not bear any responsibilities resulting from unlawful use by the finance applicant or any of their affiliates of the platform, website, or any electronic channels occasionally provided by the company.
The company is not responsible for any complaints by financial institutions after the completion of the financing or its rejection for any reason. The company is not responsible for any disputes that may arise between finance applicants and financial institutions.
User data, including personal data, may be transferred to devices and servers located outside the city in which you are, and the company transfers and retains any user data, including personal data, within the Hashemite Kingdom of Jordan in accordance with the prescribed regulations and standards.
Users' agreement to these terms and conditions is followed by their submission of personal information, and they agree to what is stated here regarding data transfer. Users agree to take all necessary and reasonable steps to ensure the secure processing of their personal data in accordance with these terms and conditions.
The account registration process requires you to provide specific personal information for the purpose of account creation, providing any services, and compliance with applicable regulations or rules, including, for example, "Know Your Customer" compliance.
You acknowledge and agree that any personal information provided by you is true, accurate, complete, and up-to-date. In the event of any change to this data or any information and circumstances that may affect your eligibility to continue using the company's services, you must immediately notify the company in accordance with these terms and conditions.
By accepting these terms and conditions, you agree to disclose all your financial obligations and not withhold any information that may be important to all service providers, including the company and financial institutions present on the company's platform."
"The company collects data for the purpose of providing its services and improving the quality of these services from time to time. While using any of the services provided through the platform and/or the website, it may be necessary to provide the company with certain specific personal data that can be used for communication or user identification. This data may include, but is not limited to, the following:
- Email addresses
- Full name
- Contact phone and mobile numbers
- Mailing address
- Country
- City
- Region
- District
- Street
- P.O. Box
- Postal code
- Financial user data
- Sources of income and income amount
- Additional income if applicable
- Financial obligations
- Number of dependents
- Banks dealt with
- Bank account statements available for review by banks and various financial institutions
- Real estate properties registered with the Land and Survey Department
- Vehicles registered with the Traffic Department
- Credit information available from any source
- Judicial information available from companies that provide this type of data and the Ministry of Justice
- Employment data, workplace, date of joining, years of work, and experience
- Other data required by financial institutions for the purpose of providing a financing offer to the user.
The user, whether in their personal or legal capacity, agrees to enable the company to communicate with licensed and authorized service providers to confirm the client's identity, national number, social security information, cookies, and usage data. The company may use the data to communicate with users or for the purpose of newsletters, marketing materials, or other promotions that may be of interest to users. Users can unsubscribe from any of these communications by following an unsubscribe link. Additionally, the data may include information such as the user's IP address, browser type, browser version, pages of the platform and website visited by users, and the date and time of the visit. It may also include the time that each user spends on these pages and other data required for the platform's services. Users can enable or disable website services when using services provided through the platform and website.
Cookies: The website and platform use cookies that require consent when browsing the website for the first time to improve ease of use and enhance website browsing quality.
You agree that you will be responsible for any activity under your company's account, and you agree to maintain appropriate security measures for your account details on an ongoing basis.
About the loan providers in Jordan:
There are 4 major types of personal finance in the Jordanian market, the user must know that terms and conditions for each provider may differ depending on multiple factors, i.e., period, credit risk, credit history, previous lawsuit record, and collaterals provided. However, these are the main loan characteristics:
Loan Type
1-Personal loan
2-Car loan
3-Housing loan
4-Credit card
Period (years)
Personal loans : 1-8
Car loans : 1-8
Housing loans : 1-30
Credit cards 3-5
APR
Personal loans : 7%-20%
Car loans : 7%-18%
Housing loans: 6%-12%
Credit cards: 21%
Loan Min-Max Amount
Personal loans: 1 k -100k
Car loans: 3 k-250 k
Housing loans: 10 k -1000 k
Credit cards: 300 – 100 k`
Loan Commission
0 – 1%
Leal Stamps
0.003
Early settlement fees
1%
Loan calculation example:
The application provides a loan calculator for users to simulate the loan, interest, and period required.
For example:
If someone wants to apply for a personal, car, or housing loan have the following variables:
Amount: 10,000, Period, 5 years, APR 10%, commission 1%: the following results will appear:
Monthly Payment = 212.47
Total interest = 2748.23
Loan commission= 100
Stamps = 3
Total payment = 12,851 (including loan com.+stamps)
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